Policies / Important Information

By using our online ordering system or sending an email with your order details you are agreeing to proceed to purchase those items you have selected / ordered.

Upon receipt of your order, you will be contacted by phone AND email and given the information necessary to complete the transaction. It is essential that you receive both contacts to ensure your safety and integrity of information.  The email address will only be from VRODPERFORMANCE Australia. 

Upon processing the sale an electronic receipt with an order number will be sent to you for your records - please  quote this number if you want information on your order at any time.

Cancellations can be made without cost, provided they are done within 24 hours of the original order.  An email will be sent to you to confirm the cancellation. If this is not received call our phone number 8am to 8pm 7 days a week for prompt service and advice.

Cancellations after 24 hours are at the discretion of VROD PERFORMANCE Australia. If agreed to, this will incur a minimum restocking fee of 20% of the total original purchase order value. 

VROD PERFORMANCE Australia and TAB PERFORMANCE Australia cannot be held liable for the incorrect fitment of our equipment or accessories. 

VROD PERFORMANCE Australia and TAB PERFORMANCE Australia is not responsible nor held liable for any damage caused to the motorcycle due to the purchaser or their representative not making proper fuel system changes.

VROD PERFORMANCE Australia and TAB PERFORMANCE Australia is not responsible nor to be held liable for the actions of Australia Post or its subcontractors. We recommend always sending registered post so your item can be tracked. The purchasers decision to send normal post is at the Purchasers liability.

All our exhausts require the use of the OEM header pipes and heat shields. Easy-to-understand instructions are included for stock applications as you can use either the factory clamps or HD original Muffler clamps for all exhausts.
Blueing and/or discoloration is not covered under warranty, it will only occur on our pipes as a result of improper tuning, cam timing, engine timing, jetting, overheating etc. It will not be caused by defective manufacturing. 
We highlight that the mufflers and components offered may not meet EPA emissions and noise guidelines and may be restricted to off-road use only. The name Harley-Davidson, Screaming Eagle & V Rod ® are trademarks of Harley-Davidson ® and is utilized for reference purpose only, and in no way are they intended to imply any association with Harley-Davidson ®.